Add empathy resource (#8576)
Added resource to a Daniel Goleman video describing different types of empathy and how leaders can use it. Empathy is one of the 4 key parts of emotional intelligence.
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@@ -4,4 +4,8 @@ Emotional intelligence is crucial for an Engineering Manager. It helps them unde
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Engineering Managers often face challenges in dealing with various personalities within a team. By applying emotional intelligence, they can navigate these difficulties, resolve conflicts, and maintain a positive working environment. Their challenge is to balance their own emotions while addressing those of their team.
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Success in this aspect requires strong listening skills, empathy, and patience. Engineering Managers also need to continuously improve their emotional intelligence through self-reflection and seeking feedback. This helps them foster a team environment where everyone is understood and valued.
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Success in this aspect requires strong listening skills, empathy, and patience. Engineering Managers also need to continuously improve their emotional intelligence through self-reflection and seeking feedback. This helps them foster a team environment where everyone is understood and valued.
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Visit the following resources to learn more:
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- [@video@Daniel Goleman on the different kinds of empathy](https://www.youtube.com/watch?v=WdDVvLEKoc8)
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